Terms and Conditions

1. Introduction

Welcome to idceritku.com By accessing and using our services, you agree to comply with and be bound by these terms and conditions.

2. Services

We provide a platform for designing, ordering, and printing custom books according to customer preferences.

3. Orders and Payments

• Customers must ensure that the uploaded design meets the established quality standards.
• All payments are processed through Midtrans and must be completed before production begins.
• We are not responsible for design errors submitted by customers.

4. Shipping

• Delivery time depends on the customer's location and the estimated time provided by the shipping service provider.
• We are not responsible for delays caused by third parties.

5. Return and Refund Policy

• We only accept returns if there is a production error on our part.
• If there is damage during shipping, please contact us within 3 days of receiving the order.

6. Intellectual Property Rights

• Customers are responsible for the copyright of the designs they upload.
• We reserve the right to reject designs that contain illegal elements or violate the copyrights of others.

7. Privacy Policy

• We protect customer data in accordance with applicable privacy policies.
• Customer information will not be shared with third parties without permission.

8. Order Cancellation

• Orders cannot be canceled once the production process has started.
• If an order is canceled before production, a refund may be issued with an administrative fee deduction.

9. User Responsibilities

• Users are responsible for the information and designs they upload.
• It is prohibited to use this service for content that is illegal or violates the law.

10. Limitation of Liability

• We are not responsible for indirect or consequential losses due to the use of this service.
• All products shipped have passed the quality control process.

11. Force Majeure

• We are not responsible for service delays or failures due to events beyond our control, such as natural disasters, strikes, or technical disruptions.

12. Changes to Terms and Conditions

We reserve the right to change these terms at any time without prior notice.